The agreement between you and DoseSync.
These Terms of Use ("Terms") form a binding agreement between you and DoseSync ("we", "us"). By installing or using the DoseSync app (the "Service"), you agree to these Terms and to our Privacy Policy. If you do not agree, do not install or use the Service.
You must be at least 16 years old to create an account. Users aged 13–16 may use DoseSync only with verifiable parental or guardian consent. Users under 13 may not create an account. By creating an account you represent that you meet these requirements.
DoseSync is a coordination tool that helps families track the administration of medications among caregivers. The Service provides reminders, a shared dose log, family sharing, guest access, PDF export, and optional Apple Health and Siri integrations. The Service is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease.
You are responsible for maintaining the confidentiality of your Apple ID and any authentication method you use to sign in. You are responsible for all activity under your account. Notify us at support@dosesync.app if you suspect unauthorised access. You may delete your account at any time via Settings → Delete Account.
The owner of a family space is responsible for who they invite. Invited adult members accept these Terms independently. Guest access is time-limited and read-limited — a guest may confirm doses but cannot edit medications or manage the family. You acknowledge that removing a member immediately revokes their access to the shared data.
DoseSync offers optional paid subscriptions (the "Subscription") via Apple StoreKit. The following terms apply to every Subscription:
If you reside in the European Union or the United Kingdom, you normally have 14 days to withdraw from a distance contract. By starting to use DoseSync immediately upon purchase, you acknowledge that the service begins performance during the withdrawal period and expressly request immediate performance. You retain the right to cancel the Subscription at any time via Apple, and Apple's refund policy continues to apply.
You agree not to:
You retain ownership of the data you enter into DoseSync (medication schedules, dependent profiles, family members, notes, photos). You grant us a limited, worldwide, royalty-free licence to host, process, and transmit that data only for the purpose of operating the Service. We do not use your content for training AI models, marketing, or advertising. Family space data is visible to members of that space per the access controls described in our Privacy Policy.
The DoseSync name, logo, app interface, source code, and documentation are our intellectual property and are protected by copyright, trademark, and other laws. These Terms grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for personal, non-commercial purposes. All rights not expressly granted are reserved.
The Service integrates with third-party platforms including Apple (App Store, Sign in with Apple, Apple Health, Siri, push notifications), Supabase (database and auth), PostHog (product analytics), Sentry (error monitoring), and Vercel (website hosting). Your use of those third-party services is governed by their own terms and privacy policies. We are not responsible for the availability or practices of third-party services.
DoseSync is a coordination tool only. It does not provide medical advice, diagnosis, or treatment. DoseSync is not a medical device under FDA regulation, EU MDR 2017/745, UK MHRA, or equivalent regimes. Reminders and confirmations are best-effort and depend on your device, network, operating system settings, and Apple's push notification infrastructure. Do not rely on DoseSync as a sole safeguard for medication administration. Always consult a qualified healthcare professional for medical decisions.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL DOSESYNC, ITS OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION) ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR USD 50, WHICHEVER IS GREATER.
Nothing in these Terms limits or excludes our liability for fraud, gross negligence, death or personal injury caused by our negligence, or any other liability that cannot be limited or excluded by applicable law. If you are a consumer in the European Union or the United Kingdom, your statutory rights are not affected.
You agree to indemnify and hold harmless DoseSync from any claim, damage, or cost arising from (a) your breach of these Terms, (b) your misuse of the Service, or (c) content you submit through the Service that infringes the rights of a third party. This clause does not apply to consumers to the extent prohibited by applicable consumer law.
You may terminate these Terms at any time by deleting your account in the app. We may suspend or terminate your access to the Service if you materially breach these Terms, if required by law, or if operating the Service becomes commercially unreasonable. Upon termination, sections 9 (content licence), 10 (intellectual property), 12–15 (disclaimers, limitations), and 17–21 (governing law, miscellaneous) survive.
We may update the Service and these Terms from time to time. Material changes to these Terms will be notified inside the app or by email at least 30 days before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree, stop using the Service and delete your account.
The Service uses only standard encryption (TLS) and is classified as mass-market software exempt from export licensing under US Export Administration Regulations (EAR §740.17(b)(1)). You agree not to use the Service in any country subject to comprehensive US sanctions.
These Terms are governed by the laws of the jurisdiction in which DoseSync is established, without regard to conflict-of-laws principles. Nothing in this section deprives consumers in the European Union, the United Kingdom, or other jurisdictions of the protection afforded by mandatory local consumer law. EU consumers may bring proceedings in the courts of their Member State of residence.
Before filing any claim, you agree to first email us at support@dosesync.app with the subject "Dispute" and give us 30 days to resolve the matter informally. This clause does not restrict your right to bring urgent injunctive relief or, if you are an EU consumer, to use the EU Online Dispute Resolution platform.
If you download the Service from the Apple App Store, you also agree to Apple's Licensed Application End User Licence Agreement (Standard EULA). In the event of a conflict between these Terms and the Apple EULA relating to your use of the iOS app, these Terms govern, except where the Apple EULA addresses a topic not covered here. Apple and its subsidiaries are third-party beneficiaries of these Terms as they relate to your licence to use the iOS app.
These Terms constitute the entire agreement between you and us regarding the Service. If any provision is held invalid or unenforceable, the remaining provisions continue in force. Our failure to enforce any right is not a waiver. You may not assign these Terms without our prior written consent; we may assign them to an affiliate or successor.
For any questions about these Terms, email support@dosesync.app.